Sagnik Chakraborty

AI/ML Product Manager · Currently leading Workhuman iQ

+353 851160963

linkedin.com/in/sagnik-chakraborty-sagnikc3

Summary

AI Product Manager with 6+ years of experience building and scaling AI, ML, and Generative AI products in enterprise SaaS. Proven track record of translating complex problems into production-ready solutions that drive measurable business impact.

Currently leading Workhuman iQ, delivering AI-powered products including predictive analytics, skills intelligence, and conversational AI assistants for global enterprises.

Dual Master’s in Artificial Intelligence and Business Management.

Experience

Workhuman—AI/ML Product Manager

Mar 2025 — Present

Own product strategy, roadmap, and delivery for Workhuman iQ, an enterprise AI platform delivering actionable workforce insights.
Led development and launch of high-impact AI products, including: Skills Intelligence (extracts and maps skills from peer recognition data using NLP/LLMs); AI Assistant (conversational interface for workforce insights and analytics); Inclusion Advisor (AI-driven DE&I recommendations); Retention Graph (predictive analytics for attrition risk); Future Leader Model (advanced AI model identifying high-potential talent — current focus).
Embedded responsible AI practices, including data privacy, ethical AI usage, and bias awareness in workforce analytics.
Led end-to-end delivery of AI solutions from ideation → experimentation → production deployment.

LLMsResponsible AIWorkforce AnalyticsPredictive ML

Laya Healthcare—AI Product Manager · Contract

2024

Led development of an AI-powered claims processing solution using OCR and computer vision.
Enabled users to upload claim documents via mobile app, automatically extracting key information for faster claim assessment.
Reduced manual processing effort and improved turnaround time for insurance claims.

Computer VisionOCRMobile

AMCS Group—Gen-AI Product Owner

Feb 2024 — Jun 2024
· Limerick, Ireland

Lead AI Innovation: Spearhead the integration of AI-driven features into AMCS software products, aligning with business goals and setting industry benchmarks.
Craft & Refine User Stories: Develop compelling user stories, driving refinement with development and UX teams to ensure top-tier AI solutions, adhering to Scrum practices.
Collaborate & Shape Vision: Partner with cross-functional teams to define the AI product roadmap and design user experiences that push boundaries.
Prioritise for Impact: Prioritise AI feature development based on business impact, user needs, and strategic goals.
Achievement: Led development of a GenAI-powered conversational interface trained on product documentation, improving user self-service and reducing support dependency.

GenAIRoadmapScrum

AMCS Group—Product Owner

Jan 2023 — Feb 2024
· Limerick, Ireland

Owned backlog, sprint planning, and delivery for SaaS products in an Agile environment.
Collaborated with engineering and UX to deliver AI-powered features.
Prioritized features based on business impact and user needs.
Achievement: Successful development of a Generative AI feature as part of our SaaS product for retrieval, computation, and presentation of complex ERP data through a user-facing intuitive chat interface — Winner, Global Innovation Conference 2023.

AgileSaaSERP

AMCS Group—Business & Data Analyst

Jan 2022 — Jan 2023
· Limerick, Ireland

Identification of actionable data points, automated data extraction, and development of processes to generate business-critical insights.
Achievement: Ideated and implemented process optimisation and automation, significantly reducing resource and time consumption in one process from approximately 30 days to 3–5 seconds, while achieving higher accuracy.
Recognised with "The Most Insightful Innovation Award" at the Global Innovation Conference 2022.

AutomationAnalytics

Abtran—Income Assessment Analyst

Jun 2021 — Dec 2021
· Sligo, Ireland

Ran financial/revenue analysis on applications for Ireland's National Childcare Subsidy, applying compliance rules of the National Childcare Scheme end-to-end.

Data AnalysisCompliancePublic Sector

Photonomi Global Group—Business Strategy Intern

Feb 2020 — Jul 2020
· Mayo, Ireland

Drafted strategy recommendations grounded in People Analytics — surfacing organisational bottlenecks and growth levers for leadership.

StrategyPeople Analytics

BYJU'S (Think & Learn Pvt. Ltd)—Business Operations Analyst

May 2018 — Aug 2019
· India

Built a data-driven sales operations system inside an Agile environment at one of the world's largest ed-tech SaaS platforms — measurable lifts in CSAT, retention and re-subscription.

Sales OpsAgileSaaS

Capsule Project—Founder & Team Lead

Dec 2016 — Nov 2017

Founded and led an R&D start-up in sustainable surface energy harvesting, spun out of the award-winning 2013 invention "Electricity from Traffic".

FounderCleanTechR&D

EGlobetech India—R&D Intern

May 2017 — Jun 2017

Optimised EMG signal recognition for limb movements using ML in R and Python — the first ML model I shipped.

Machine LearningEMGRPython

Education

Dublin City University
MSc Computer Science, Artificial Intelligence
2022 — 2024
NUI Galway · J.E. Cairnes School of Business
MSc Strategy, Innovation & People Management (CIPD)
2019 — 2020
KIIT University
B.Tech, Information Technology
2014 — 2018

Awards & Recognition

Most Insightful Innovation Award — Global Innovation Conference 2022 & 2023
Top 90 finalist, Google Science Fair 2013 — "Electricity from Traffic"
Top 15, Science in Action Award — Scientific American (GSF 2013)
2nd Prize, Eagle Nest National Competition (NHRD × Schneider) — "CAPSULE"

Selected Case Studies

Workhuman iQ · Laya Claims AI · AMCS GenAI ERP — full write-ups at reachsagnik.com/work